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| Sandler Training by Wilcox & Associates, LLC | Fort Wayne | South Bend

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Conflict Resolution the Sandler Way

Learn how to deal with difficult people and situations.

Sandler Strategies for Success

Designed for salespeople, managers and business owners

Gain the skills necessary to master the transformation of drama into constructive conflict resolution

You'll learn how to:

  • Recognize and understand conflict.
  • Break down the root issues of drama within your organization.
  • Adapt your behaviors and role identities to resolve conflict.

Improve your results

Conflict, and the drama associated with it, will always be present. Learn how to deal with difficult people and situations.


  • Recognize

    How to foresee and potentially neutralize organizational conflict, before it begins.


  • Deconstruct

    How to decode the conversation and situation as it escalates. 

  • Adapt

    How to align and adjust your attitudes and behaviors to resolve conflict.



Mike Montague

Mike Montague shares his knowledge and expertise by way of social media and other avenues with quality content and resources designed for sales professionals and managers all over the globe. He is also an accomplished writer, contributing to the Sandler book, LinkedIn The Sandler Way, business magazines, and the Sandler Blog.


Tim Goering

Tim Goering is the President of Makingluck, Inc., an authorized Sandler center. Applying the knowledge he gained throughout his accomplished career, Tim works with his clients to develop innovative solutions for management that improve team leadership and motivation, create accountability, resolve conflicts and foster a positive work environment. Tim is the author of Playing the A.C.E.: The Definitive Guide to Conflict Resolution at Work, at Home, and Everywhere Else.

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